SERVICES

WHAT DO WE OFFER?

1. VoIP services

  • CLI Termination Service

We want to satisfy quality needs of our customers by focusing on CLI Termination. The main goal is to offer to our business partners, reliability and transparency.

  • Premium Termination Service

We offer a range of premium quality CLI VoIP services, specific and adequately developed for its partners.

  • Wholesale Termination Service

We satisfy our Customer needs by offering NCLI destinations based on an excellent price/ quality ratio.

  • Direct Termination Service

Thanks to our Tier-1 and local interconnections, we offer direct high quality destinations.

2. Call Center services

  • Solutions for your CC

Bwb is able to guarantee the best solution for your Call Center.By counting on our reliability, you may improve your business.

Contact us at: cc@bwbalkans.al

  • Retail Portal

Don’t miss the chance to choose our best rates and terminations:
RETAIL Bwbalkans

3. SMS services

  • Bulk SMS services

Bwb is a global provider of Mobile SMS A2P service for Marketing Companies, Social Media Networks, Mobile Operators, and Aggregators around the world.
Bwb cooperates with major SMS carriers all over the world and guarantees high capacity, instant delivery and reasonable prices.

  • SMS Marketing

SMS Marketing is a fast and powerful way of reaching your customers. Its benefit is the real time communication: within 3 minutes 90% of SMS are opened.

  • Retail Portal

Try our retail Platform and personalize contents addressed to your specific audience: SMS Bwbalkans

Sms Packages are available too. Register and take advantage of our offers.

Contact us at: smssales@bwbalkans.al

4. Outsourcing services

We also offer outsourcing services in the following sectors:

Commercial

  • New interconnection Management
  • Business Presentation to the Potential Partner
  • Agreements Data Compilation
  • Partner’s file creation and updating
  • Partnership (Customer/Provider) Management
  • Rates / Tariffs insertion
  • Traffic Monitoring

Administration

  • Billing
  • Payments Monitoring and Solicit
  • Customer and Provider’s SOA Creation and Updating
  • Customer and Provider’s Credit Limit Monitoring
  • Agreement’s Checking and Approval

Network Operations Center

  • Analyses traffic flow and CDRs
  • Manage Trouble Tickets
  • Resolve disputes
  • Invoices verification
  • Make interconnections between Partners