Njesia Bashkiake Nr. 9, Bulevardi Zogu i Pare, “Qendra e Biznesit Tirana”, Kati 7, Ap.12, Tirane, Albania

SERVICES

1.     VoIP services

CLI Termination Service

We want to satisfy quality needs of our customers by focusing on CLI Termination. The main goal is to offer to our business partners, reliability and transparency.

Premium Termination Service

We offer a range of premium quality CLI VoIP services, specific and adequately developed for its partners.

Wholesale Termination Service

We satisfy our Customer needs by offering NCLI destinations based on an excellent price/ quality ratio.

Direct Termination Service

Thanks to our Tier-1 and local interconnections, we offer direct high quality destinations.

2.   Call Center services

Solutions for your CC

Bwb is able to guarantee the best solution for your Call Center.By counting on our reliability, you may improve your business.

Retail Portal

Don’t miss the chance to choose our best rates and terminations: RETAIL Bwbalkans

Contact us at: cc@bwbalkans.al

WHO WE ARE

Our company was established in May 2014 and is a licensed provider of VoIP services with headquarters in Tirana, Albania. Services provided by BWB are designed for mobile operators as well as for wholesale operators and alternative operators. As a company with a highly efficient network, we can work faster and react to market changes with precise actions, which insure quality decision control and highly profitable business results for everyone involved.

So far, we have more than 150 interconnections worldwide, including Tier-1, which assure stability and quality of Cli and Ncli routes and manages over 50 million minutes per month. We offer different voice qualities such as Ncli; Cli & Direct Cli; Premium; TDM and also we have Direct termination with Tier-1 companies.

Our main focus is Europe, Asia, Africa and Middle East, Latam and CIS routes. Thanks to our professional team and strong tech support, available 7/7 with an automatic ticketing system, we are able to guarantee the best solution for each customer. Our key differentiators are our people, our global platform and our culture. As an organization we constantly look for ways to innovate and to deliver more value to our clients.

WORK WITH US

We are so pleased that you are considering our company the right place to grow, develop your skills and advance your career aspirations. We are growing in leaps and bounds and attracting people of diverse talents, backgrounds and experiences. We offer many opportunities for your professional growth.

Our company is a place where rewards come to those who put in the effort, deliver quality services, develop their skills and do so in a collaborative and respectful team environment. We must collaborate, share information and value the input of others, in order to succeed. We are proud of our accomplishments and very excited about the future. We sincerely hope you have the skills and determination necessary to join our team.

Avaible Positions

1. Junior Corporate Account Manager

The candidate will have a training period where the following goals must be achieved at the end of selection phase:

  • Developing relationships with the existing Partners recommending best work paths and customizing the Customer offers
  • Identifying business opportunities, prospects and the position in the industry
  • Managing relationships with existing and new Customers and Suppliers
  • Maintaining relationships with partners (telecommunications companies), providing support, information, guidance and recommending new opportunities
  • Contributing the team in order to ensure Customer’s satisfaction
    Data processing and analysis

2. NOC Support Technician

We are looking for a neo-graduate in computer engineering as NOC Support Technician.

The resource will be responsible for providing support to Partners, testing, implementing new services and managing Trouble tickets of I and II levels. All this work must be done with maximum reliability in order to ensure efficiency and Customer’s satisfaction.

The candidate will have a training period where the following goals must be achieved at the end of selection phase:

  • In-depth knowledge of SIP protocol and VoIP platforms
  • Control and resolution of Trouble Tickets

CONTACT US