CAREER

We are so pleased that you are considering our company the right place to grow, develop your skills and advance your career aspirations. We are growing in leaps and bounds and attracting people of diverse talents, backgrounds and experiences. We offer many opportunities for your professional growth. Our company is a place where rewards come to those who put in the effort, deliver quality services, develop their skills and do so in a collaborative and respectful team environment. We must collaborate, share information and value the input of others, in order to succeed. We are proud of our accomplishments and very excited about the future.

We sincerely hope you have the skills and determination necessary to join our team.

AVAILABLE POSITIONS

1. Junior Corporate Account Manager

The candidate will have a training period where the following goals must be achieved at the end of selection phase:

  • Developing relationships with the existing Partners recommending best work paths and customizing the Customer offers
  • Identifying business opportunities, prospects and the position in the industry
  • Managing relationships with existing and new Customers and Suppliers
  • Maintaining relationships with partners (telecommunications companies), providing support, information, guidance and recommending new opportunities
  • Contributing the team in order to ensure Customer’s satisfaction
  • Data processing and analysis

Requirements:

  • Bachelor degree in Economics / Marketing or other related fields
  • Predisposition to teamwork in a dynamic environment
  • Ability to work under stress
  • Excellent knowledge of English & Italian language
  • Reliability
  • Good communication skills

What Company offers:

  • Trial and training period with the possibility of employment with an indefinite contract
  • Full time job (Monday – Friday)
  • Bonuses related to group and individual performance

The interested candidates should send their CV (in PDF format, in English or Italian) at: cv[at]bwbalkans.al

2. NOC Support Technician

We are looking for a neo-graduate in computer engineering as NOC Support Technician.

The resource will be responsible for providing support to Partners, testing, implementing new services and managing Trouble tickets of I and II levels. All this work must be done with maximum reliability in order to ensure efficiency and Customer’s satisfaction.

The candidate will have a training period where the following goals must be achieved at the end of selection phase:

  • In-depth knowledge of SIP protocol and VoIP platforms
  • Control and resolution of Trouble Tickets
  • Interconnections with the new Partners
  • Traffic and reports analysis
  • Management of customers/suppliers requirements
  • Communication with the Technical and Commercial Team in order to identify opportunities and strategies to improve the service offered
  • Defining carefully a problem and the possible solution, based on acquired knowledge

Requirements:

  • Work experience in ITC (1-2 years)
  • Bachelor or Master degree (or in progress), in Informatics, Computer and Telecommunication Engineering
  • Knowledge of TCP / IP Networking
  • Experience with VoIP switches (PBX, Asterisk, Freeswitch, etc.)
  • Experience with Operative System Server / Desktop Unix-based.
  • Good knowledge of Italian and English languages (Written / Spoken)

Optional:

  • SIP protocol knowledge
  • Immediate availability
  • Cisco or similar certification

What Company offers:

  • Trial and training period with the possibility of employment with an indefinite contract
  • Full time job (Monday – Friday)

Bonuses related to group and individual performance

The interested candidates should send their CV (in PDF format, in English or Italian) at: cv[at]bwbalkans.al